Privacy Policy

Your privacy is of utmost importance to us at TFM Wholesale. This Privacy Policy outlines how we collect, use, protect, and manage your personal data when you interact with our website or services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect a variety of information to help us improve your shopping experience, fulfill your orders, and provide excellent customer service. This may include:

• Personal Identification Information: This includes your name, email address, phone number, shipping and billing address, and payment information when you place an order or create an account.
• Non-Personal Information: Data such as your browser type, IP address, and browsing behavior on our website, which helps us optimize your experience.

2. How We Use Your Information

We use the information we collect from you to provide and improve our services. Specifically, we may use your data to:

• Process your orders and deliver the products or services you have purchased.
• Provide customer support and respond to your inquiries.
• Send you promotional emails or newsletters if you have opted to receive them.
• Improve our website, product offerings, and overall customer experience by analyzing user activity.

3. Sharing Your Information

We value your privacy and will never sell your personal information. However, we may share your data with trusted third-party service providers who assist us in delivering our services, such as:

• Payment Processors: To securely process your payments.
• Shipping Companies: To deliver your products to the correct address.
• Analytics Providers: To help us understand how customers use our website and improve performance.

4. Protecting Your Information

We take the security of your personal information seriously. Our website uses industry-standard encryption (SSL) to protect sensitive data, such as payment information, during transmission. Additionally, we implement various security measures to safeguard your data from unauthorized access or misuse.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies help us provide a personalized browsing experience by remembering your preferences, such as language settings or items in your shopping cart.

For more details on how we use cookies, please refer to our Cookie Policy.

6. Your Rights

You have the right to access, update, or request the deletion of your personal data at any time. If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request promptly.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once your data is no longer required, we will securely delete it from our systems.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your information.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, feel free to contact us at [email protected] or call us at 01284645575.